Store operator: Elevated Horizon LLC, doing business as Peppy Creators — 202 N Cedar Ave, Ste 1, Owatonna, MN 55060, United States.

This Privacy Policy explains how Peppy Creators collects, uses, discloses, and protects personal information when you use our store and services.

1. Scope

This Privacy Policy applies to personal information processed by Elevated Horizon LLC, doing business as Peppy Creators, through the Peppy Creators website, checkout, customer service, marketing communications, and related online services. It does not apply to websites, applications, or services operated independently by third parties.

By using the store, you acknowledge the practices described in this Privacy Policy. Where consent is legally required, we will request it separately.

2. Personal Information We Collect

Information you provide. We may collect your name, email address, phone number, billing address, shipping address, order details, customer-service messages, product reviews, marketing preferences, and any other information you choose to submit.

Payment information. Payments are generally processed by third-party payment providers. We may receive transaction details such as payment status, billing name, card brand, and limited card information, but we do not generally receive or store your full payment-card number or security code.

Device and usage information. When you visit the website, we and our service providers may automatically collect IP address, browser type, device identifiers, operating system, referring pages, pages viewed, clicks, approximate location derived from IP address, cart activity, session timestamps, and diagnostic or security information.

Cookies and similar technologies. We may use cookies, pixels, local storage, and similar technologies to operate the cart and checkout, remember preferences, analyze website performance, prevent fraud, and, where used, measure or personalize advertising.

3. How We Use Personal Information

• Process and fulfill orders, confirm transactions, arrange delivery, and manage returns or refunds.
• Provide customer service and respond to questions, complaints, warranty inquiries, and product-support requests.
• Operate, maintain, personalize, troubleshoot, and improve the website and product selection.
• Verify identity, secure accounts, detect fraud, enforce our terms, and protect customers, the business, and third parties.
• Send transactional communications, including order, shipping, delivery, return, and policy notices.
• Send promotional email or text messages when you have opted in or when otherwise permitted by law.
• Measure marketing performance, understand shopping behavior, and conduct analytics.
• Comply with tax, accounting, legal, regulatory, and recordkeeping obligations.

4. How We Disclose Personal Information

We disclose personal information only as reasonably necessary for the purposes described in this Policy. Recipients may include:

• Payment processors, fraud-prevention providers, banks, and financial-service partners.
• Product suppliers, warehouses, dropshipping or fulfillment partners, shipping carriers, and delivery providers. These parties receive the information needed to fulfill and deliver your order.
• Website hosting, ecommerce, cloud storage, email, customer-support, analytics, security, and information-technology providers.
• Advertising and social-media partners, if we use their tools and subject to your choices and applicable law.
• Professional advisers such as accountants, attorneys, auditors, insurers, and consultants.
• Government authorities, courts, law enforcement, or other parties when required by law or reasonably necessary to protect rights, safety, and security.
• A buyer, investor, lender, or successor in connection with a merger, financing, reorganization, sale of assets, or similar business transaction.

5. Sale, Sharing, and Targeted Advertising

We do not sell personal information for money. Depending on the advertising or analytics tools used on the website, certain disclosures of identifiers and internet activity to advertising partners may be considered a "sale," "sharing," or use for targeted advertising under some U.S. state privacy laws.

Where required, we will provide a method to opt out, and we will honor legally recognized browser-based opt-out preference signals, such as Global Privacy Control, when they apply to our processing. The availability and effect of these choices may depend on the technologies actually enabled on the website.

6. Cookies and Your Choices

Most browsers allow you to block or delete cookies. Blocking necessary cookies may prevent the cart, checkout, login, or preference features from working correctly. Where a cookie-consent tool is available, you can use it to manage non-essential cookies.

Browser privacy signals and "Do Not Track" settings are not uniform. We respond to signals only where required by applicable law or where our website tools are configured to recognize them.

7. Marketing Communications

You may unsubscribe from promotional email by using the unsubscribe link in the message or by contacting us. If we offer text-message marketing, you may opt out by replying STOP or following the instructions in the message. We may still send non-promotional communications about orders, security, returns, or policy changes.

Consent to receive marketing messages is not a condition of purchase. Message and data rates may apply to text messages.

8. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Policy, including completing orders, providing support, maintaining business and tax records, resolving disputes, preventing fraud, and meeting legal obligations.

Retention periods vary by record type. We may retain transaction records longer than marketing data or browsing logs. When information is no longer required, we may delete, de-identify, or aggregate it, subject to backup and legal-retention requirements.

9. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no website, transmission, payment method, storage system, or security measure is completely secure. You use online services at your own risk and should protect your passwords, devices, and account information.

If you believe your information or account has been compromised, contact us promptly.

10. Your Privacy Rights

Depending on where you live and subject to legal exceptions, you may have the right to request access to, correction of, deletion of, or a copy of personal information; to object to or restrict certain processing; to withdraw consent; or to opt out of certain sales, sharing, targeted advertising, or profiling.

To submit a request, contact us using the details below and describe the right you wish to exercise. We may need to verify your identity and request additional information. Authorized agents may submit requests where permitted, but we may require proof of authorization and verification of the customer's identity.

We will not unlawfully discriminate against you for exercising privacy rights. If we deny a request, residents of certain states may have the right to appeal by replying to our decision.

11. California and Other U.S. State Notices

For residents of states with comprehensive privacy laws, the categories of personal information we may collect include identifiers, customer records, commercial information, internet or network activity, approximate geolocation, audio or visual information you submit, and inferences derived from shopping activity. We collect and disclose these categories for the business purposes described in this Policy.

We do not knowingly use or disclose sensitive personal information for purposes that trigger a right to limit under California law. We do not offer financial incentives for personal information unless separate terms are provided.

12. International Visitors and Data Transfers

Peppy Creators is operated from the United States. If you access the website from another country, your information may be transferred to and processed in the United States or other countries where our service providers or fulfillment partners operate. Data-protection laws in those locations may differ from the laws where you live.

Where required, we use appropriate contractual or legal mechanisms for cross-border transfers.

13. Children's Privacy

The website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. We also do not knowingly sell or share the personal information of consumers under 16 for targeted advertising without legally required authorization. If you believe a child has provided information to us, contact us so we can review and delete it where appropriate.

14. Third-Party Websites and Services

The website may link to or integrate with third-party websites, applications, payment services, social platforms, manufacturer applications, or product-support services. Their privacy practices are governed by their own policies. Review those policies before providing information to them.

15. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices, technologies, services, or legal obligations. We will post the revised version with an updated date. If required by law, we will provide additional notice or obtain consent before a material change takes effect.

Contact Us

Company: Elevated Horizon LLC
Email: contact@peppycreators.com
Phone: +1(480)818-9776
Mailing address: 202 N Cedar Ave, Ste 1, Owatonna, MN 55060, United States