Store policies
Terms and Conditions
Store operator: Elevated Horizon LLC, doing business as Peppy Creators — 202 N Cedar Ave, Ste 1, Owatonna, MN 55060, United States.
These Terms and Conditions govern access to and use of the Peppy Creators website, products, checkout, and related services.
1. Agreement to These Terms
These Terms and Conditions ("Terms") form a legally binding agreement between you and Elevated Horizon LLC, doing business as Peppy Creators ("Peppy Creators," "we," "us," or "our"). By visiting our website, creating an account, placing an order, or otherwise using our services, you agree to these Terms and to any policies incorporated by reference, including our Privacy Policy and Shipping and Returns Policy.
If you do not agree to these Terms, do not use the website or purchase products from us.
2. Eligibility and Account Information
You must be at least 18 years old, or the age of legal majority where you live, to place an order. You are responsible for providing current, complete, and accurate billing, shipping, and contact information.
If account features are offered, you are responsible for maintaining the confidentiality of your credentials and for activity conducted through your account. Notify us promptly if you believe your account or payment information has been used without authorization.
3. Products and Product Information
Peppy Creators sells camera, photo, lighting, stabilization, drone, smart-home, security, and related creator accessories. Product photographs, colors, packaging, specifications, dimensions, and descriptions are provided for general reference. Displays and manufacturing changes may cause minor differences in appearance or packaging.
We make reasonable efforts to keep listings accurate, but we do not warrant that every description, image, price, availability status, or specification is complete or error-free. We may correct errors, update information, substitute updated packaging, or cancel an affected order before shipment.
4. Orders and Order Acceptance
Submitting an order is an offer to purchase. An automated order confirmation only confirms that we received your order; it does not mean the order has been accepted. We may accept, decline, limit, or cancel an order for reasons including inventory issues, pricing errors, suspected fraud, payment problems, reseller activity, delivery restrictions, or legal and compliance concerns.
If we cancel an order after payment has been captured, we will issue a refund to the original payment method for the cancelled amount. We may impose quantity limits per customer, household, address, payment method, or order.
5. Prices, Taxes, and Payment
Unless otherwise stated, prices are shown in U.S. dollars and do not include applicable taxes or shipping charges. Prices and promotions may change without notice, but changes will not affect orders already accepted except where a clear pricing or system error occurred.
You authorize us and our payment service providers to charge the payment method submitted at checkout for the order total and any authorized adjustments. We do not generally receive or store your full payment-card number. You are responsible for any bank, currency-conversion, or payment-provider fees imposed by third parties.
6. Shipping, Delivery, and Risk of Loss
Shipping charges, free-shipping eligibility, processing times, delivery estimates, split shipments, address requirements, and procedures for delayed or damaged packages are described in our Shipping and Returns Policy, which is incorporated into these Terms.
Delivery dates are estimates and are not guaranteed. Products may be fulfilled from different facilities or third-party suppliers and may arrive in separate packages. To the extent permitted by law, risk of loss passes to you when the carrier records delivery at the shipping address provided at checkout.
7. Returns, Refunds, and Cancellations
Return eligibility, return windows, refund timing, exclusions, and shipping-cost responsibility are described in our Shipping and Returns Policy. A return is not authorized until you receive return instructions from us. Do not send merchandise to our company mailing address unless we specifically instruct you to do so.
We may refuse or reduce a refund when returned merchandise is used, altered, damaged after delivery, missing parts, missing serial labels, or not returned in its original condition, except where applicable law requires otherwise.
8. Responsible and Lawful Product Use
You are solely responsible for using products safely, lawfully, and in accordance with manufacturer instructions. Some products, including drones, recording devices, security cameras, hidden cameras, wireless equipment, and lighting devices, may be regulated or restricted in certain locations.
Before using any product, you must determine and comply with all applicable aviation, privacy, surveillance, recording-consent, property, licensing, radio-frequency, import, battery-transport, and local safety laws. You may not use our products to harass, stalk, secretly record where prohibited, invade privacy, interfere with aircraft or emergency services, trespass, or engage in unlawful monitoring.
Peppy Creators does not provide legal, aviation, electrical, cybersecurity, or professional installation advice. Product availability does not mean that possession or use is lawful in every jurisdiction.
9. Electronics, Batteries, and Installation
Use only compatible chargers, power supplies, batteries, memory cards, mounts, and accessories. Inspect products before use and stop using any item that is swollen, overheating, damaged, wet, cracked, or otherwise unsafe. Do not modify batteries, bypass safety controls, or operate drones or electronics in unsafe weather or environments.
Professional installation may be appropriate for certain security, electrical, mounted, or outdoor products. You are responsible for backups and data security when using connected devices, applications, memory cards, cloud services, or Wi-Fi products.
10. Manufacturer Warranties and Support
Unless a product page expressly states otherwise, Peppy Creators is a retailer and not the manufacturer. A product may include a manufacturer warranty subject to the manufacturer's separate terms, registration requirements, territory limitations, and exclusions. We do not create or extend a manufacturer warranty.
Instructions, applications, firmware, and technical support supplied by a manufacturer or third party are controlled by that provider. Compatibility with a specific phone, operating system, network, accessory, application, or future software update is not guaranteed unless expressly stated.
11. Promotions, Discount Codes, and Gift Offers
Promotions are subject to their stated terms, expiration dates, product exclusions, and availability. Unless expressly allowed, discounts cannot be combined, exchanged for cash, applied retroactively, or used on taxes or shipping. We may cancel or correct a promotion that is affected by fraud, misuse, or a technical error.
12. Intellectual Property
The website and its content — including the Peppy Creators name, branding, text, graphics, design, product curation, photographs owned by us, and software — are owned by or licensed to us and are protected by intellectual-property laws. You may use the website only for personal, non-commercial shopping and informational purposes.
You may not copy, scrape, reproduce, distribute, republish, modify, reverse engineer, frame, mirror, or commercially exploit the website or its content without prior written permission, except where such restriction is prohibited by law.
13. Reviews and Other User Content
If you submit a review, photograph, comment, question, or other content, you represent that you have the right to submit it and that it is accurate, lawful, and not misleading, defamatory, infringing, or abusive.
You grant us a non-exclusive, worldwide, royalty-free license to host, reproduce, display, adapt, and use that content for operating, improving, and promoting the store, subject to our Privacy Policy. We may remove user content at our discretion, but we are not obligated to monitor all submissions.
14. Prohibited Uses
- Using the website or products for unlawful, fraudulent, deceptive, invasive, harmful, or abusive activity.
- Attempting to gain unauthorized access to accounts, systems, payment information, source code, or website infrastructure.
- Introducing malware, automated scraping, denial-of-service activity, or tools that interfere with the website or other users.
- Impersonating another person, submitting false information, or using a payment method without authorization.
- Reselling products in a manner that falsely suggests authorization, affiliation, or warranty coverage from Peppy Creators.
15. Third-Party Services and Links
The website may rely on or link to third-party services, including payment processors, shipping carriers, product suppliers, analytics providers, applications, and social platforms. Those services are governed by their own terms and privacy practices. We are not responsible for third-party websites, content, software, outages, security, or conduct.
16. Disclaimer of Warranties
To the fullest extent permitted by law, the website and products are provided on an "as is" and "as available" basis, except for any express written warranty that applies to a specific product. We disclaim implied warranties of merchantability, fitness for a particular purpose, non-infringement, quiet enjoyment, and any warranty arising from course of dealing or usage of trade.
We do not guarantee uninterrupted website access, error-free content, exact color reproduction, compatibility with every device or application, or that a product will achieve a particular creative, commercial, security, surveillance, or performance result. Some jurisdictions do not allow certain warranty exclusions, so portions of this section may not apply to you.
17. Limitation of Liability
To the fullest extent permitted by law, Peppy Creators, Elevated Horizon LLC, and their owners, officers, employees, contractors, suppliers, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, revenue, data, recordings, opportunities, goodwill, or business interruption arising from the website, products, shipping, or these Terms.
To the fullest extent permitted by law, our aggregate liability for a claim relating to a product or order will not exceed the amount you paid to us for the product or order giving rise to the claim. This limitation does not exclude liability that cannot legally be limited, including rights available under applicable consumer-protection law.
18. Indemnification
To the extent permitted by law, you agree to defend, indemnify, and hold harmless Peppy Creators, Elevated Horizon LLC, and their affiliates, personnel, suppliers, and service providers from third-party claims, losses, damages, liabilities, and reasonable costs arising from your unlawful use of the website or products, your violation of these Terms, or your violation of another person's rights.
19. Events Beyond Our Control
We are not responsible for delay or failure caused by events beyond our reasonable control, including carrier disruptions, supplier delays, customs actions, severe weather, natural disasters, labor disputes, cyber incidents, power or network failures, government actions, epidemics, war, or shortages.
20. Governing Law and Venue
These Terms are governed by the laws of the State of Minnesota, without regard to conflict-of-law rules, except where the mandatory consumer laws of your residence apply. Any dispute not resolved informally must be brought in a state or federal court with jurisdiction in Minnesota, and each party consents to personal jurisdiction and venue there, unless applicable law provides otherwise.
21. Changes to These Terms
We may update these Terms from time to time. The revised version will be posted with a new "Last Updated" date. Changes apply prospectively when posted unless a later date is stated. Your continued use of the website after the effective date of revised Terms constitutes acceptance of the revisions.
22. General Provisions
If any provision is found unenforceable, it will be modified to the minimum extent necessary and the remaining provisions will remain effective. Our failure to enforce a provision is not a waiver. You may not assign your rights under these Terms without our written consent; we may assign our rights in connection with a merger, financing, sale, reorganization, or transfer of the business.
These Terms and the policies incorporated by reference constitute the entire agreement between you and us concerning the website and purchases, except for any additional written terms that expressly apply to a specific product, service, or promotion.
Contact Us
Company: Elevated Horizon LLC
Email: contact@peppycreators.com
Phone: +1(480)818-9776
Mailing address: 202 N Cedar Ave, Ste 1, Owatonna, MN 55060, United States